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	<pubDate>Thu, 19 Nov 2009 16:58:36 +0000</pubDate>
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		<title>Is your trucker your vender or employee?</title>
		<link>http://www.graytrucking.com/blog/?p=10</link>
		<comments>http://www.graytrucking.com/blog/?p=10#comments</comments>
		<pubDate>Thu, 19 Nov 2009 16:58:36 +0000</pubDate>
		<dc:creator>bob</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<category><![CDATA[courier companies]]></category>

		<category><![CDATA[Gray Trucking]]></category>

		<category><![CDATA[negligent hiring of carriers]]></category>

		<category><![CDATA[same day delivery]]></category>

		<category><![CDATA[Schramm decision]]></category>

		<category><![CDATA[trucing companies]]></category>

		<guid isPermaLink="false">http://blog.graytrucking.com/?p=10</guid>
		<description><![CDATA[
Yesterday, we had a carrier show up to our warehouse in a small cube van rented from a local discount rental company.  The driver evidently rented this cube van and thus was in the trucking business working for a courier company attempting to pick up for same day delivery, heavy palletized freight in a truck that [...]]]></description>
			<content:encoded><![CDATA[<p><strong></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Yesterday, we had a carrier show up to our warehouse in a small cube van rented from a local discount rental company.<span style="mso-spacerun: yes;">  </span>The driver evidently rented this cube van and thus was in the trucking business working for a courier company attempting to pick up for same day delivery, heavy palletized freight in a truck that would have been severely overloaded on the rear axle had we loaded him.<span style="mso-spacerun: yes;">  </span>The truck was a foot lower than our dock which presented a whole other issue.<span style="mso-spacerun: yes;">  </span>Needless to say he left in great haste after we asked about whether he was insured and if he had a DOT number.<span style="mso-spacerun: yes;">  </span>It got me thinking about a lawsuit that I read about in Transport Topics back in the spring and I thought I would share the facts of that with you.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Hiring motor carriers has always been a challenge for shippers and 3PLs.<span style="mso-spacerun: yes;">  </span>In the wake of the Schramm decision involving one of the largest 3PLs in the country, shippers should be ever more vigilant in their due diligence for carrier procurement.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">This decision will change the way shippers and third parties qualify carriers in the future and demonstrate the need to knowing and defining the relationship between the shipper and the carrier. </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">The Schramm decision is all about “due diligence” and demonstrates the need to be responsible in the selection of a carrier to transport your product over the highways.<span style="mso-spacerun: yes;">  </span>This does present challenges to obtaining carriers quickly but it is very important to obtain documentation, insurance information and an agreement clearly establishing the relationship between the carrier and the shipper.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">In March of 2009, an Illinois jury awarded a $23.7 million judgment against a freight broker, and other defendants for an interstate collision that killed two people and injured five others.<span style="mso-spacerun: yes;">  </span>The driver and carrier for whom the driver worked admitted they were negligent and responsible for the damages caused by their actions. The driver was charged with falsification of her log book and driving on a suspended license.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Plaintiffs successfully argued that the driver was the shipper’s agent and should be liable for damages resulting from the carrier’s negligence.<span style="mso-spacerun: yes;">  </span>The jury reached a verdict that the driver was the 3PL’s agent and therefore awarded the plaintiffs $23,750,000.00.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">My Recommendations to protect you and your business:</span></span></p>
<p class="MsoListParagraphCxSpFirst" style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">1.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Know who you are doing business with.</span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">2.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Create a file on every trucking company you do business with.</span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">3.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Include a copy of the carrier’s operating authorities and insurance certificates, which you should insist is, provided to you by the insurance agent directly, and if you are shipping hazardous materials a HAZMAT certificate which is issued by the department of transportation.</span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">4.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Check out the safety record of your carrier.</span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">5.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Have an agreement with your carrier that clearly defines your relationship.</span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">6.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Determine whether the carrier is well established. How long they have been in business. Do they use owner operators or independent contractors and are the independent contractors compliant with DOT laws and regulations? Are they an asset based company? </span></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">7.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Document your questions and answers from your carriers.</span></span></p>
<p class="MsoListParagraphCxSpLast" style="margin: 0in 0in 10pt 0.5in; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">8.</span><span style="font: 7pt &quot;Times New Roman&quot;;">      </span></span></span><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Update your carrier files to coincide with the renewal dates of the carrier’s insurance certificates.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">You can protect yourself and you should take the Schramm decision seriously.<span style="mso-spacerun: yes;">  </span>Train your employees and shipping managers strictly adhere to the procedures you establish to guard your company against the consequences of thoughtless or negligent hiring of carriers.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">All the best,</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 12pt; line-height: 115%;"><span style="font-family: Calibri;">Bob Gray</span></span></p>
<p></strong></p>
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		</item>
		<item>
		<title>Customer Service in the Age of the Internet</title>
		<link>http://www.graytrucking.com/blog/?p=8</link>
		<comments>http://www.graytrucking.com/blog/?p=8#comments</comments>
		<pubDate>Fri, 05 Jun 2009 13:13:51 +0000</pubDate>
		<dc:creator>bob</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<category><![CDATA[Bob Gray]]></category>

		<category><![CDATA[customer service]]></category>

		<category><![CDATA[expedited freight]]></category>

		<category><![CDATA[gps]]></category>

		<category><![CDATA[Gray Trucking]]></category>

		<category><![CDATA[Philadelphia]]></category>

		<category><![CDATA[trucking companies]]></category>

		<guid isPermaLink="false">http://blog.graytrucking.com/?p=8</guid>
		<description><![CDATA[Welcome to the all new Gray Trucking Website.  Home of 7 day a week, 24 hours a day, 365 days per year, guaranteed same day delivery service.

This year is my 30th year working in the family business.  Many things have changed in those 30 years, especially in the way we communicate with our customers, employees [...]]]></description>
			<content:encoded><![CDATA[<h2 style="margin: 10pt 0in 0pt;"><span style="font-size: medium; color: #4f81bd; font-family: Cambria;">Welcome to the all new Gray Trucking Website.<span style="mso-spacerun: yes;">  </span>Home of 7 day a week, 24 hours a day, 365 days per year, guaranteed same day delivery service.<br />
</span></h2>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small; font-family: Calibri;">This year is my 30<sup>th</sup> year working in the family business.<span style="mso-spacerun: yes;">  </span>Many things have changed in those 30 years, especially in the way we communicate with our customers, employees and the world in general. When I first started working here, everyone was given a $5.00 roll of dimes each week so we could call in from any of the lovely, clean and conveniently located telephones in the Philadelphia area.<span style="mso-spacerun: yes;">  </span>We were one of the first trucking companies in the area to install 2 way radios in our vehicles giving us a huge competitive advantage.<span style="mso-spacerun: yes;">  </span>Next was the cell phone which we started using as a service improvement tool back in 1987 when a typical cell call was a dollar per minute. More recently we have added GPS tracking technology where we can communicate via the internet with our drivers while having precise tracking and locating ability, all in the name of maintaining and improving customer service while reducing our cost to serve you.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small; font-family: Calibri;">The more things change though, the more they stay the same, you can still call and speak directly to a customer service representative and get quick, accurate information to help you move your shipment anywhere in the Northeast damage free and on time.<span style="mso-spacerun: yes;">  </span>Give us a try, you will not be disappointed.</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small; font-family: Calibri;">Talk to you soon - Bob Gray</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small; font-family: Calibri;"> </span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small; font-family: Calibri;"> </span></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Welcome to the Gray Trucking Blog</title>
		<link>http://www.graytrucking.com/blog/?p=1</link>
		<comments>http://www.graytrucking.com/blog/?p=1#comments</comments>
		<pubDate>Fri, 24 Apr 2009 17:51:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://h183187wp.setupmyblog.com/?p=1</guid>
		<description><![CDATA[Thanks for visiting my blog. I hope to post a number of enlightening articles regarding:
• The Trucking Industry
• Business Ownership
• Economic Trends
• Services Offered by Gray Trucking
It is my hope that this blog will entertain, enlighten and inform you.
Talk to you soon - Bob Gray
]]></description>
			<content:encoded><![CDATA[<p>Thanks for visiting my blog. I hope to post a number of enlightening articles regarding:</p>
<p>• The Trucking Industry<br />
• Business Ownership<br />
• Economic Trends<br />
• Services Offered by Gray Trucking</p>
<p>It is my hope that this blog will entertain, enlighten and inform you.</p>
<p>Talk to you soon - Bob Gray</p>
]]></content:encoded>
			<wfw:commentRss>http://www.graytrucking.com/blog/?feed=rss2&amp;p=1</wfw:commentRss>
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